Speaking up and making a complaint
Learn how to speak up and make a complaint
Sometimes people may feel unhappy, unsafe, or not listened to by their staff and/or service.
This session helps participants understand what they can do if something does not feel right.
In this session, participants will learn:
- how to speak up
- who can help with a complaint
- how complaints can make services better
- how to complain to the NDIS Commission
Participants will also learn:
- that everyone has the right to be heard
- that making a complaint is okay
- that support is available
The session uses:
- Easy Read information
- real-life examples
- videos and stories from people with lived experience
This session is to help people feel more confident to speak up and make a complaint when using disability services and supports.
